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Pengaruh Empathy, Reliability, Assurance, Responsiveness, dan Tangibles terhadap Customer Satisfaction yang di moderatori oleh Overall Service Quality Pada Layanan Logistik di Pelabuhan Tanjung Priuk Jakarta Utara

DOI : 10.58344/jmi.v2i2.174
Fahmi Yola Pangestu , Sri Vandayuli Riorini , Tri Merdiana Koswara
356-368
Abstract : 801
PDF : 705

Pengaruh Perceived Ease of Use, Perceived Usefulness, Trust, Mobility, Customization, Customer Involvement terhadap Behavioral Intention pada E-Commerce di Masa Pandemi Covid-19

DOI : 10.58344/jmi.v1i4.127
Tri Merdiana Koswara , Sri Vandayuli Riorini , Fahmi Yola Pangestu
1230-1242
Abstract : 1006
PDF : 879 HTML : 77
1 - 2 of 2 items