Study of The Comfort of Glamping Tourism Supporting Facilities in The Ciwidey Tourism Area, Bandung Regency, West Java

Camping is one of the activities that interact directly with nature; besides that, camping can build intimacy with the people around us. Camping with comfortable facilities, commonly called Glamour Camping or abbreviated by the term Glamping, is a luxury camping that is a favourite of the world community, including Indonesia. Bandung Regency, especially Ciwidey, has a lot of natural potentials, one of which is Camping Site pine trees, lakes, tea and coffee plantations. Various activities that can be done in the Ciwidey Tourism Area include camping, outbound, water sports, and sightseeing. However, there are not many studies that specifically explore the comfort aspects of tourist support facilities, especially for the Glamping Tourism typology. The purpose of this study is to determine and identify the comfort aspects of Glamping Tourism supporting facilities in the Ciwidey Tourism Area, Bandung Regency, West Java. The method used in this research is a descriptive method with a qualitative approach involving 2 (two) variables, namely the actual condition of tourism and comfort & cleanliness. Data collection techniques were carried out through field observation, documentation studies, and questionnaires. The data collected was then analyzed descriptively and also used SWOT analysis with supporting data from the results of the tourist questionnaire. The results of the analysis of this study concluded that - Tourist responses to glamping tourism facilities in terms of physical conditions show that the available facilities are quite good, but there is still a need for a development strategy for glamping tourism facilities in the wider tourist area by maintaining facilities and maintaining glamping tourism facilities in terms of quality and quantity, collaborating with many parties, following the development of tourism trends.


RESULTS AND DISCUSSION A. Overview of Research Location
According to (Nathalia,208), a resort is a type of accommodation in a resting area that uses part or all of the building to provide lodging services, eating and drinking, and other complementary facilities and services for the public that can support and facilitate the resting activities of guests who aim to travel / recreation in the area.Circulation describes a pattern of movement of both vehicles and humans around the site or field that can affect the movement or activities around it.Mass as a site element that can be composed of mass in the form of buildings and vegetation both individually and in groups becomes an element forming outdoor space.Ciwidey Glamping area is a resort area that has become a new tourist destination that is destination for local and foreign tourists.This glamping area began to open in July 2016.The beginning of the formation of this area is due to the potential for tea gardens and beautiful hills to be presented to visitors.The Ciwidey area is also famous as a tourist destination for residents of West Java and its surroundings because there are several attractions, such as lake touring outbound games such as ATVs, paintball, and flying fox.In addition, the Ciwidey tourist area is also famous for its camping site, which is often used for intimate night events.

C. Comfort and Cleanliness of Glamping Tourism Facilities
The following is a recapitulation of data about tourist comfort in Ciwidey Glamping Tourism: The opinion of tourists when making choices and decisions is determined by the attributes inherent in the product concerned.This study uses the Likert scale to determine the perspective of travellers, namely strongly agree, agree, mediocre, disagree, and strongly disagree.This study uses five attributes, with each attribute consisting of three to five levels/attribute levels.The five attributes include service attributes, promotion attributes, glamping facility attributes, food and beverage attributes, and area attributes.From the results of the questionnaire that has been distributed to 100 respondents who are tourists who carry out glamping activities in the Ciwidey Tourism Area, it can be concluded that from 13 aspects of tourist comfort, there are 8 (eight) aspects that the majority are approved by tourists related to the comfort of glamping tourism, namely the condition of tents, toilet conditions, parking lots, places of worship, electricity access, information centres, signboards, and clean waterways.On the contrary, there are 5 (five) aspects that the majority choose are uncomfortable related to facilities, namely road access to glamping tourism, lighting conditions, shopping facilities, culinary centre facilities, and health facilities.

D. SWOT Analysis
The following is a SWOT analysis of Tourism Comfort in Ciwidey Glamping Tourism: Strength -Glamping facilities in the Ciwidey tourist area have been well conceptualized, as seen from tourism-supporting facilities such as luxury tents.-Glamping managers have provided selfcontained driveway access, demonstrating the ability to manage infrastructure on their own without having to depend on other parties.-Presenting a comfortable and unique glamping concept suitable for all people and ages Weakness -Lighting conditions in glamping areas that are still lacking/dim -The distance from the glamping area to the food centre is quite far -The distance from the glamping area to the health facilities is quite far -The distance from the glamping area to the shopping facilities is quite far -Not improving or not contributing to the improvement of public facilities such as public roads and access to surrounding lighting can create dissatisfaction in the surrounding community, which can threaten good relations between widely glamping tourism and local communities and reduce support from the community.

E. Strategy for developing glamping tourism facilities to support the comfort of tourists
From the results of the SWOT analysis that has been described, here are some strategies for developing glamping tourism facilities to facilitate and improve the comfort of tourists who carry out glamping tourism activities: 1. Improve lighting facilities that are useful both for tourists and the community around glamping tourism in the Ciwidey tourist area.2. Improve the necessary shopping facilities around glamping tourism in the Ciwidey tourist area.3. Improving culinary centre facilities around glamping tourism in the Ciwidey tourist area 4. Creating health facilities such as health clinics needed around glamping tourism in the Ciwidey tourist area

CONCLUSION
From the results of research on the comfort of glamping tourism facilities in the Ciwidey Tourism Area, Bandung Regency, West Java, it can be concluded that Tourist responses to glamping tourism facilities in terms of physical conditions show that the available facilities are quite good and can satisfy tourists in visiting glamping tours in Ciwidey Based on the answers given by tourists from 13 aspects of facility comfort, The majority answered in agreement and strongly agreed, it can be concluded that the perception of tourists is well seen from the factor of interest in tourist visits gives positive results to glamping tourist destinations in the Ciwidey Figure 1.Bridge to Glamping area (Source: Personal)